SwiftTicket's AI setup agent reads the channels and roles you already have, then builds the whole thing — ticket category, ticket types, staff permissions and a live panel your members can click. No config maze, no wiring panels by hand.
Free plan · 250 tickets a month · no card needed
You write
“We run a Minecraft server. We need support, bug reports and ban appeals. Staff handle the first two; appeals are admins only.”
Nothing is created in your server until you press Apply.
How it works
The slow part of a ticket bot has always been the setup. That is the part we automated first.
A least-privilege invite: SwiftTicket asks for the permissions a ticket bot genuinely needs and nothing else.
One or two plain sentences. The agent reads your existing channels and roles first, so its plan points at the real ones — not placeholders you have to fix later.
You see the exact plan before anything is created. Not quite right? On premium, say what to change and the agent rewrites it.
Features
Everything below is on the free plan. Premium lifts the volume and history limits — it does not unlock the basics.
Buttons or a dropdown in any channel. A member clicks, and a private channel opens with exactly the right people already in it.
Every type carries its own category, channel prefix, staff roles and form. Define it once and use it on any panel.
Ask the questions that matter before the channel opens. Answers land at the top of the ticket instead of being chased through chat.
Every ticket is archived and readable from the dashboard long after the channel is gone.
Staff claim a ticket so two people never answer at once, and hand it to a senior role in one click when it needs to go up.
Quiet tickets get a nudge, then close themselves on the schedule you set. Nobody has to sweep the backlog by hand.
Observer roles, rules for who can still read a closed ticket, and per-user open limits that stop one member filling the queue.
Rewrite any bot message or embed, drop in variables like the opener's name, and see it rendered before you save.
Pricing
The free plan is a real plan, not a countdown. Premium exists for servers whose ticket volume or record-keeping has outgrown it.
No charge
No card, and no time limit.
US$7.99/month
US$7.99/month plus applicable tax
or US$79/year plus applicable tax — saving US$16.88 a year
Premium is bought by anyone with Manage Server on that server, and belongs to the server rather than the buyer. Payment is handled by Polar as merchant of record.
Switching between monthly and annual billing uses the prices shown at the time of the switch.
Cancel at any time — premium runs to the end of the period you have already paid for, plus a 7-day grace period. A server's first payment is refundable within 14 days; see the refund policy.
FAQ
Add the bot, write a sentence, approve the plan. Your ticket system is live before the next support question arrives.